GODBM.Service Online
More flexible maintenance contract
- Selectable performance: 3/5 days repair or 24 hours replacement unit delivery
Professional repair and maintenance service
- Repair of mobile data entry devices
- Fast processing of repair orders and replacement unit deliveries
- High availability of equipment, replacement units and spare parts
- Modern technique with qualified technicians
Internet user portal
- Personal user name and password
- Repair status query with input/output date and status on site
- Easy and fast registration of repair order via the equipment serial number
- Request for replacement unit
Management of all service and maintenance data
- Management of all equipment in maintenance with serial number and affiliation
- Management of contractual terms by service item
- Management of maintenance and repair orders
- Compilation of history, reports and statistics
Your benefits with GODBM service online
- Swiftness & professionalism in maintenance and support processing
- Direct customer orders via internet user portal
- Optimised processes
- Very experienced and qualified technicians
- Web access from all over
- Large warehouse for spare parts
Maximum operational readiness & reliability
- Increased availability of equipment by the use of replacement units
- Fast repair processing with guaranteed through-put times
- Repair and replacement unit processing via internet
- Status query of equipment in repair
Reduction of the annual maintenance and repair costs
- Controlling instruments like statistics reports about failure type and frequency and application site available on the web
- Fast and simple processing of repairs and replacement units via internet
- Maintenance contract flexibly matching the needs with lump sum maintenance
- Use of replacement units. No dead investment through unused equipment
Transparency in maintenance and repair service
- Tracking of equipment and orders
- Status query of the equipment before, during and after the repair
- Statistics reports about replacement units, failure type and failure frequency for each equipment
- Statistics about overall repairs (rate of return of unit)